Refund and Returns Policy
Refund and Returns Policy
At BizGiz, customer satisfaction is our priority. We offer a simple and transparent return process to ensure a worry-free shopping experience.
Return Eligibility
We accept returns within 90 days of delivery under the following conditions:
Both defective and non-defective products are eligible.
New and slightly used products are accepted.
Returns and exchanges are available for eligible products.
All returns are free, with no restocking fees.
How to Return an Item
To initiate a return, contact us at contact@bizgiz.com or +1 (404) 997-2982 with your order number.
Our team will review your request and provide return instructions, including arrangements for free return shipping.
For oversized or heavy equipment, we will coordinate the appropriate return freight arrangements at no cost to the customer.
Please contact us before sending any items back.
Refunds
Once your returned item is received, we will inspect it within 72 hours.
Approved refunds are processed within 7 business days following inspection.
Customers receive a full refund, with no restocking fees or return shipping deductions.
Exchanges
We accept exchanges within 90 days of delivery for eligible products. If a replacement is unavailable, customers may request a full refund.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, contact us with your order number and supporting photographs.
We will arrange a replacement or full refund without requiring you to return the affected item.
Contact Us
For returns, refunds, or exchanges, please contact:
Email: contact@bizgiz.com
Phone: +1 (404) 997-2982
Address: 4232 Wendell Dr SW, Atlanta, GA 30336, USA